SHIPPING AND DELIVERY
Domestic Shipping (within Australia ONLY)
We utilise Australia Post as our main postal carrier and will use the most economic service for your address.
Please note: All Australian orders are dispatched from Melbourne, Australia. During sale and holiday periods, delivery may take longer than the estimated timeframes above.
Most orders are dispatched within 7 Days but please allow up to 28 business days for standard delivery depending upon the time of purchase and your delivery address. If you live in certain areas (or remote rural areas), you may need to allow a few extra days for postage.
Please carefully familiarise yourself with all details concerning collection and/or delivery of items following the conclusion of a transaction as set out in the Sale Overview, Item Page and in this clause.
· We may withhold delivery of any item until you have paid everything owing to us.
· Any collection times specified by us in an online auction in the Sale Overview, Item Page or otherwise are estimates only and we will not be liable to you for any loss or damage you suffer as a result of our failure to comply with such details.
· In particular where items are not held by us on our premises, you must strictly observe and comply with collection times and arrangements specified by us in the Sale Overview, Item Page. Your failure to strictly adhere to those collection times and arrangements, may result in the item being removed from those premises and although we will exercise all reasonable care on your behalf, we do not have custody or control of those items and accordingly we will not be liable for the unavailability of the item or the fact that no refund of the purchase price is made to you.
· Unless outlined in the Sale Overview, delivery of bulky goods (for example large TVs, furniture, and whitegoods) assumes ground floor front door delivery.
· Whenever you visit any place where goods are stored to inspect or collect them, you must comply with any law relating to occupational health and safety;
o any directions or warning we have given about goods or their location in the Sale Overview, item Page; and
o any directions given by us or anyone authorised by us when inspecting or removing any goods from any location.
· You acknowledge that you inspect or remove goods at any location at your own risk.
· If we are unable to deliver an item or you don't collect it within 7 days of a sale we may charge you a storage fee in accordance with our usual rates.
· We reserve the right to sell the item (if it was purchased for more than $100.00) upon terms we determine to be reasonable, if you do not collect the item within 14 days of a sale.
· If we sell the item in accordance with clause 8.1i we will refund the proceeds of sale to you, less Buyer's Premium, a storage charge based on a fee of $5.00 per day of storage and an administration fee of $40.00.
· Because of the administration costs involved, we reserve the right to sell or otherwise dispose of an item purchased for $100.00 or less, without refund to you.
If you have any questions about delivery, feel free to CONTACT US.
CONTACT US
We'd love to hear from you, and would appreciate all your feedback and any enquiries, so please don't hesitate to get in touch with us using the button below. We do receive lots of enquiries, so please allow up to 48 hours for us to get back to you. Thank You!